FAQ
Help
Frequently Asked Questions
A quick guide to shopping Sakura K, from sizing and delivery to returns and order support.
Ordering
How long does order processing take?
Orders are usually processed within 1-3 business days after payment is confirmed. During busy periods, processing may take the full window.
Shipping
How long does delivery take?
Estimated delivery is usually 7-14 business days after processing. You will receive tracking information by email when it becomes available.
Shipping
Do you offer free shipping?
Yes. Sakura K currently offers free worldwide shipping on orders, with no minimum purchase required unless stated otherwise on a promotion page.
Sizing
How should I choose my size?
Please check the size guide on each product page before ordering. Some pieces may follow Asian sizing, so comparing the listed measurements with an item you already own is the safest way to choose.
Returns
Can I return an item?
You may request a return within 14 days of delivery if the item is unworn, unwashed, unused, and in original condition. Please contact us before sending anything back.
Support
How do I contact Sakura K?
Email us at dlwtja@gmail.com with your order number and a short note about what you need help with.